Privacy Policy

Last updated: February 2026

At Re:ignite, accessible from https://www.reignite.design, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains information about what data we collect, how we use it, and your rights regarding your personal information.

If you have additional questions or require more information about our Privacy Policy, please contact us at hello@reignite.design.

Who We Are

Re:ignite is a brand and web design studio based in Prague, Czech Republic. We provide design services to clients worldwide.

Contact details:

Website: https://www.reignite.design
Email: hello@reignite.design
Business address: Ujezd 29, Prague, Czech Republic

General Data Protection Regulation (GDPR)

We are a Data Controller of your information under GDPR. Re:ignite's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it:

Re:ignite needs to perform a contract with you
You have given Re:ignite permission to do so
Processing your personal information is in Re:ignite's legitimate interests (such as improving our services and communicating with potential clients)
Re:ignite needs to comply with the law

Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have certain data protection rights:

The right to access - you can request copies of your personal data
The right to rectification - you can request that we correct any inaccurate information
The right to erasure - you can request that we delete your personal data
The right to restrict processing - you can request that we restrict the processing of your personal data
The right to object - you can object to our processing of your personal data
The right to data portability - you can request that we transfer your data to another organization or directly to you
The right to withdraw consent - where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at hello@reignite.design.

What Information We Collect

Information You Provide to Us

When you use our contact form or sign up for our newsletter, we collect:

Your name
Your email address
Any other information you choose to provide in your message

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior through:

Log files: IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks
Cookies: Small data files stored on your device (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To send you our newsletter (only if you've subscribed)
To analyze website traffic and improve our website experience
To comply with legal obligations
To protect against fraudulent or illegal activity

Third-Party Services We Use

Bloom.io (CRM)

When you submit our contact form, your information (name, email, message) is stored in Bloom.io, our customer relationship management system. This helps us manage client relationships and respond to inquiries efficiently.

Service provider: Bloom.io
Purpose: Contact and lead management
Data shared: Name, email address, any information you provide in contact forms

Ecosend.io (Email Marketing)

If you sign up for our newsletter, your information is processed through Ecosend.io, our email marketing platform.

Service provider: Ecosend.io
Purpose: Newsletter delivery and email marketing
Data shared: Name and email address
You can unsubscribe at any time by clicking the unsubscribe link in any email we send you

Framer Analytics

We use Framer's built-in analytics to understand how visitors use our website. Framer Analytics is privacy-first and GDPR-compliant by design.

Framer Analytics collects information such as:

Number of visitors and pageviews
Pages you visit on our site
How long you spend on our site
Traffic sources (where you came from)
What device, browser, and operating system you're using
General location (country level only)

Important: Framer Analytics does not use cookies or persistent identifiers. It estimates visitor information based on browser data alone, which means we cannot track you across visits or devices. This privacy-first approach means you won't see cookie banners on our site.

The data collected is aggregated and anonymized, used solely for analyzing website traffic and improving user experience.

For more information on Framer's privacy practices, visit: https://www.framer.com/privacy/

International Data Transfers

As we are based in the Czech Republic (EU) but use third-party services that may store data outside the European Economic Area, your personal information may be transferred to and processed in countries outside the EEA. When this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Cookies

Re:ignite uses minimal cookies to ensure essential website functionality. We do not use cookies for tracking or analytics purposes.

Types of Cookies We May Use

Essential Cookies: Required for the website to function properly (such as remembering form inputs during your session)

Important: We do not use analytics or marketing cookies. Our website analytics are provided by Framer's built-in analytics, which does not use cookies or track you across visits.

You can control and/or delete cookies through your browser settings. However, please note that disabling essential cookies may affect the basic functionality of our website.

For more information about cookie management:

Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy:

Contact form submissions: Until we have responded to your inquiry and for a reasonable period afterwards (typically 2 years) for record-keeping
Newsletter subscriptions: Until you unsubscribe
Website analytics data: 2 months (Google Analytics setting)
Log files: Up to 12 months

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Information

Protecting children's privacy is important to us. Re:ignite does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 16 in the EU). If you believe that your child has provided this kind of information on our website, please contact us immediately at [YOUR EMAIL ADDRESS], and we will promptly remove such information from our records.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.